Personal information is collected from customers only after obtaining consent, which is obtained when customers are prompted for information when subscribing to the services, by using a SociGen website, downloading a product, or requesting further information. Personally-identifiable information is not collected when a user simply browses the website. SociGen may contact customers about offers and opportunities from SociGen or its business partners, to conduct surveys, and gather feedback. This privacy statement does not extend to any information that is beyond the control of SociGen.
Downloading a product will often require the input of personal information. This information will be used by SociGen or its affiliates to contact the customer about SociGen’s products and services, including product updates and associated promotional material. This information may also be used as collated general demographic information to improve SociGen’s products and services.
SociGen’s websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to evaluate the use of the SociGen site. Google Analytics places a third party cookie on your computer that is then used to compile reports of visitor traffic and internet usage. Google analytics does not have a database of individual profiles for each visitor and only collects aggregate data.
SociGen uses log files comprising of non-personally identifiable information to analyze trends, administer the site, track movements throughout the site, calculate the number of document and file downloads, and gather broad demographic information for aggregate use.
SociGen will share aggregated demographic and other information with our partners and affiliates. Information provided to SociGen will be protected by SociGen and not sold or rented to any unrelated third parties without the express consent of the information provider, except that SociGen may disclose data to its affiliates and business partners who have established similar privacy standards, when legally obligated to do so, or if disclosure is required to protect the rights over SociGen, SociGen’s customers, or the users of SociGen’s services. SociGen may also share aggregate demographic data that does not contain any personally identifiable information.
Validation is an essential step in receiving a Certificate from SociGen. This validation may require verifying your information with a third party as described in the may disclose the information provided to the extent necessary to verify the certificate application.
The SociGen website contains links to external websites which are outside the scope of this privacy statement. SociGen is not responsible for the privacy practices of such other sites and does not control the accuracy of information displayed by such websites.
Forums, Bulletin Boards, Testimonials, Chat Rooms, and Surveys
Personal information submitted through a forum, bulletin board, testimonial, or chat room operated by SociGen may be collected, used, and read by third parties, including other users. SociGen is not responsible for any information submitted through these services. We occasionally request information from customers via surveys. Participation in these customer surveys is voluntary. Survey information is used to improve this web site and our services and products.
Refer a Friend Program
SociGen provides the ability to send emails to your email contacts.
SociGen protects information both online and off-line. The transmission of information, including any payment information, is encrypted and protected using Secure Sockets Layer (SSL). Stored customer information is kept in a secure environment where access is restricted to employees who need the information to perform a specific job (for example billing administration or the development team). Employees are required to use password-protected screen-savers and keep their computers up-to-date.
Choice / Opt out
Customers may occasionally receive information on products, services, and special deals from SociGen or may receive informational newsletters. Customers are given the opportunity to ‘opt-out’ of having information used for purposes not directly related to the SociGen service at the point where the information is requested. Customers may also elect not to receive additional promotional communications using the opt-out link provided in each promotional email or by emailing info@SociGen.com. Customers may not opt-out of receiving service announcement updates as they contain important security information about the services.
SociGen reserves the right to amend this privacy statement at any time. Any amendment will be made by posting the changes to the website. Customers must check the website periodically to be aware of any changes to the privacy statement. Your continued use of the website or SociGen product or service constitutes your acceptance of those changes.
Last Updated: April 1st, 2012